Community Chat

Introduction

Welcome to our platform. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our community chat groups, messaging channels, and the messaging web application operated by KDR. We value your trust and strive to provide a safe, respectful, and continually improving experience with regular monthly updates and enhancements.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with the terms below, please discontinue use of our services.

Information We Collect

We collect information you provide directly to us, as well as data automatically collected when you use our platform. This may include:

- Account information (name, email address, profile image)

- Messages, files, and content you share

- Channel activity, member lists, and communication logs

- Device details, browser data, IP address, and usage patterns

- Activity related to search, channels, and interactions

Please avoid inappropriate or sensitive content, as all members are displayed in the sidebar and deserve a respectful experience.

How We Use Your Information

We use the information we collect to:

- Deliver, maintain, and improve our messaging services

- Display members and channels within the sidebar navigation

- Enable search features for members, channels, and groups

- Communicate updates, improvements, and support messages

- Enhance design quality and improve monthly feature rollouts

- Detect and prevent fraud or illegal activities

- Troubleshoot platform issues and ensure smooth operation

- Personalize your user experience

Some features like voice recording, forwarding, reacting, selection, and pinning may not always function and may improve over time.

Information Sharing

We do not sell or trade your personal information. We may share information only in the following circumstances:

- With your permission or upon your direction

- With service providers assisting with hosting, maintenance, or support

- To comply with legal obligations or governmental requests

- To protect the rights, property, or safety of our community

Your private messages are not shared with third parties unless required by law.

Platform Limitations and Known Issues

While we work continuously to improve our platform, some features may experience temporary issues, such as:

- Voice recording not working

- Text selection not functioning

- Forwarding, reactions, or sharing failing to execute

- Issues adding members in public or private channels

- Pin option currently non-functional but planned for release

Refreshing the page may resolve certain issues. For continued problems, contact us.

Data Security

We implement industry-standard security measures, including:

- Encryption of data in transit and at rest

- Secure storage and authentication controls

- Routine security audits and updates

- Protection against unauthorized access or misuse

While we strive to safeguard your data, no security system is entirely foolproof.

Your Rights

You have the right to:

- Access and receive a copy of your data

- Update or correct your information

- Request deletion of your personal information

- Limit or object to certain data processing

- Request data portability

- Withdraw consent at any time

To exercise these rights, please contact our support team.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and remember certain preferences. You may disable cookies in your browser settings, but some features may not function properly without them.

Third-Party Services

Our platform may include links to third-party sites or services. We do not control these external platforms and are not responsible for their content or privacy practices.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from minors. If a parent or guardian discovers such data has been provided, they should contact us for immediate removal.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect improvements, new features, or legal requirements. The updated version will always be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

Contact Us

If you have questions, concerns, or need assistance, you may reach us at:

Email: help@khogendrarupini.com

Phone: +91 8837431044

Business inquiries: contact@khogendrarupini.com

Last updated: November 2025